To whom it may concern,
I realize you may not get emails like this often however your employees on the night shift at American Airlines (Flight Training Center -1900 E Buckey, Phoenix) deserve to be recognized for excellent work. Consistently our work environment is clean and well cared for. Your employees are upbeat and engaging. Now forgive me because I do not know everyone’s name but as a team we love them in total and look forward to seeing them.
I would especially like to highlight Carol and Aphilia. Collectively they always carry a smile and have a wonderful overall disposition. They are like family to us. They go the extra mile as if it is not just a job but work they take pride in doing consistently. Carol is so humble when I mentioned I wanted to give her a compliment she told me that was not necessary but I insisted.
Please ensure the proper recognition gets passed along to them, I am sure it would mean a lot.
-Customer Service Manager
American Airlines
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